FAQ

🧵 Each item is made to order and hand-pressed in-house to ensure quality you can feel. 👕

📦 How long does shipping take?

We aim to process and ship all orders within 3 business days or less. During periods of high demand or when materials need to be restocked, processing times may extend to 7–10 business days. You’ll receive tracking information as soon as your order ships.

👕 Are your shirts made in-house?

Each design is created and carefully applied using professional-grade materials. We use high-quality transfers paired with premium garments, and every shirt is carefully pressed, inspected, and packaged by hand to ensure it meets our standards before it ships.

📏 How do I choose the right size?

We recommend reviewing the size chart provided on each product page before ordering. Because our items are made to order, we are unable to accept returns for incorrect sizing.

🔄 Do you accept returns or exchanges?

Due to the custom nature of our products, we do not accept returns or exchanges for reasons such as incorrect size or change of mind.

However, if your item arrives with a defect or quality issue, please contact us within 5 days of delivery, and we’ll make it right with a replacement or refund.

⚠️ My item arrived damaged or defective—what do I do?

We’re sorry to hear that. Please contact us within 5 days of receiving your order and include:

A description of the issue
Clear photos of the item

We’ll review it quickly and take care of you.

📬 How can I track my order?

Once your order ships, you’ll receive an email with tracking information so you can follow your package every step of the way.

❌ Can I cancel or change my order?

Orders are processed quickly, so we can’t guarantee changes once an order is placed. If you need to make an adjustment, contact us ASAP and we’ll do our best to help.

📦 What if my order is delayed?

As a small business, we occasionally experience high demand. If there’s ever a delay, we’ll do everything we can to fulfill your order as quickly as possible and keep you updated.